Who We Are

Salvatore operates as an educational platform focused on vegetarian and vegan cooking techniques. We're located at 7999 Boulevard des Galeries-d'Anjou, Montreal, QC H1M 1W9, and we take your privacy seriously.

When you visit our website at salavatores.club or participate in our learning programs, we collect certain information to provide you with the best educational experience possible. This policy explains exactly what we collect, why we need it, and how we protect it.

Information We Collect

We gather different types of information depending on how you interact with our platform:

Personal Information

When you sign up for our cooking programs or contact us, we collect your name, email address, phone number, and dietary preferences. We also note any food allergies or restrictions you share with us - this helps us customize your learning experience.

Learning Data

As you progress through our courses, we track which recipes you've tried, your skill assessments, and feedback you provide. This information helps us improve our teaching methods and suggest recipes that match your interests.

Technical Information

Like most websites, we automatically collect technical data including your IP address, browser type, device information, and how you navigate through our site. We use this to ensure our platform works smoothly across different devices.

How We Use Your Information

Everything we collect serves a specific purpose in making your culinary learning journey better:

• Delivering personalized cooking lessons and recipe recommendations
• Tracking your progress through different skill levels and techniques
• Sending you program updates, new recipe announcements, and cooking tips
• Providing technical support when you need help with our platform
• Improving our courses based on student feedback and learning patterns
• Ensuring our website security and preventing unauthorized access

We never sell your personal information to third parties. Your data stays within our educational ecosystem, and we only share it when absolutely necessary for program delivery or legal compliance.

Data Sharing and Third Parties

We work with trusted service providers to deliver our programs effectively. Here's when and why we might share your information:

Educational Partners

Some of our advanced courses involve guest chefs or specialized instructors. We may share relevant learning progress with these partners to ensure continuity in your education, but only with your explicit consent.

Technical Service Providers

We use email marketing platforms, video hosting services, and analytics tools to run our programs. These companies process your data according to strict agreements that limit how they can use your information.

Legal Requirements

If Canadian law requires us to share information with government agencies or law enforcement, we will comply. We'll notify you about such requests unless legally prohibited from doing so.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA, you have several important rights regarding your personal information:

To exercise any of these rights, contact us at contact@salavatores.club. We'll respond within 30 days and help you understand exactly what options are available.

Data Security and Protection

We implement multiple layers of security to protect your information:

Technical Safeguards

All data transmission uses SSL encryption, and we store information on secure servers with regular security updates. Access to your data requires multi-factor authentication for our team members.

Operational Security

Our staff receives regular privacy training, and we limit data access to only those team members who need it for their specific roles. We conduct annual security audits to identify and address potential vulnerabilities.

Data Minimization

We only collect information that's actually necessary for our programs. If we don't need a specific piece of data to serve you better, we simply don't ask for it.

While we take security seriously, no system is completely immune to breaches. If a security incident affects your data, we'll notify you promptly and explain what happened, what we're doing about it, and what steps you can take.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal obligations:

When we delete your data, it's permanently removed from our active systems. Some information may persist in encrypted backups for up to 12 months before final deletion.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your experience and understand how you use our platform:

Essential Cookies

These cookies are necessary for basic website functionality, like remembering your login status and maintaining your session security. You can't opt out of these cookies if you want to use our platform.

Analytics Cookies

We use analytics tools to understand which parts of our website are most helpful and where students might be experiencing difficulties. This information helps us improve our course design and user experience.

Preference Cookies

These remember your choices about things like video quality, recipe display preferences, and language settings so you don't have to reset them each time you visit.

You can control cookie settings through your browser, but disabling certain cookies may limit some website features. We don't use advertising cookies or track you across other websites.

International Data Transfers

While we're based in Canada, some of our technical service providers operate servers in other countries, including the United States. When your data crosses international borders, we ensure it receives appropriate protection:

Safeguards in Place

All international data transfers occur under strict contractual agreements that require foreign processors to maintain Canadian-equivalent privacy standards. We regularly audit these arrangements to ensure compliance.

Your Control

If you prefer that your data remain within Canada, contact us to discuss alternative arrangements. This may limit some advanced features, but we can accommodate this preference in most cases.

Children's Privacy

Our cooking programs are designed for adult learners aged 18 and older. We don't knowingly collect personal information from children under 18.

If we discover that we've inadvertently collected information from someone under 18, we'll delete it immediately and contact the parents or guardians if possible. Parents who believe their child has provided us with personal information should contact us right away.

Changes to This Policy

We review and update this privacy policy annually, or whenever we make significant changes to our data practices. When updates occur, we'll:

• Email active students about important changes at least 30 days in advance
• Post a prominent notice on our website highlighting key updates
• Update the "Last Updated" date at the top of this policy
• Provide a summary of changes in plain language

Your continued use of our services after changes take effect indicates acceptance of the updated policy. If you disagree with changes, you can request account deletion before they become effective.